Refund & Return Policy

Last updated: 24.09.2025

At LaurenReps, we want you to be completely happy with your purchase. If for any reason you’re not satisfied, we’re here to help.

1. Returns

• You may request a return within 15 days of receiving your order.

• To be eligible, items must be unused, in the same condition you received them, and in their original packaging.

• Certain items may be exempt from returns for hygiene or safety reasons (final sale items).

2. Refunds

• Once your return is received and inspected, we’ll notify you by email.

• If approved, your refund will be processed to your original method of payment within 20 days.

• Shipping fees are generally non-refundable.

3. Exchanges

• If you need to exchange an item for a different size, color, or style, please contact us at Laurenreps.owner@gmail.com.

• Exchanges are subject to stock availability.

4. Non-Returnable Items

The following items cannot be returned or refunded:

• Gift cards

• Sale/clearance items marked “Final Sale”

• Personal care items (for hygiene reasons)

5. Return Shipping

• Customers are responsible for paying return shipping costs, unless the return is due to a defective or incorrect item.

• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

6. Damaged or Incorrect Items

• If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery.

• We’ll work quickly to resolve the issue at no extra cost to you.

Contact Us
For any questions about returns, refunds, or exchanges, please reach out at:
📧Laurenreps.owner@gmail.com